Skills & Competencies
Professional Experience
- Cleaned and transformed real-world datasets using Excel and SQL, ensuring data integrity for downstream analysis
- Authored SQL queries incorporating JOIN, GROUP BY, and aggregation functions to extract meaningful business insights from structured databases
- Developed interactive dashboards in Excel and Power BI to track and visualise key business performance indicators
- Identified statistically significant trends within customer and sales datasets to support evidence-based decision making
- Collaborated on analytical workflows producing reports that informed stakeholder strategy and retention planning
Analytical Projects
"High churn is driven by low-tenure, month-to-month customers — indicating weak commitment and elevated switching behaviour."
Conducted end-to-end analysis of 7,000+ customer records to identify a 26.6% churn rate — highest among month-to-month contract holders. Identified primary drivers including low tenure and specific payment methods. Designed an interactive dashboard to visualise risk-level segmentation, supporting CLV improvement and targeted retention campaigns.
"Profitability is undermined by loss-making sub-categories despite strong headline sales — revealing inefficiencies in pricing and cost management."
Engineered a comprehensive Power BI dashboard analysing ₹13M in global retail sales across multiple regions. Applied Power Query for data cleaning and relationship modelling. Surfaced top-performing products alongside loss-making sub-categories, enabling dynamic regional filtering and facilitating data-driven pricing and inventory decisions.
Education & Certifications
Contact & Connect
Open to full-time Data Analyst roles and freelance analytics projects. I am available immediately and happy to discuss how I can contribute to your team.